Let’s have fun by exchanging mutually useful opinions and information regarding critical incidents.
According to a definition from https://www.jyu.fi/viesti/verkkotuotanto/kp/ci/introduction.shtml, the term critical incident refers to a communication situation, which the participants (or one participant) consider as problematic and confusing, even amusing. Critical incidents are occasions that stay in mind. Typically, critical incidents consist of examples of cultural clash events – situations where unexpected behavior occurs – with suggestions on how to solve these situations.
To see examples, why don’t you visit websites (Critical incident 1: https://www.jyu.fi/viesti/verkkotuotanto/kp/ci/ci_one.shtml or critical incident 2: https://www.jyu.fi/viesti/verkkotuotanto/kp/ci/ci_two.shtml) and understand before writing your own critical incident.
After understanding the purpose of this post, please feel free to write your CI experience(s) and describe how you have solved or unsolved it. Then, read other posts and give your comments to more than three posts.
